Hint Health has become a leading platform in the direct primary care (DPC) community, simplifying membership billing, renewals, and patient subscriptions. Its Hint Clinical offering extends that foundation with light EHR and communication tools for basic DPC operations.
But while Hint is excellent for managing memberships, it stops short of offering full clinical functionality. As DPC and direct-pay clinics grow, they often need a true EHR, one that can handle charting, labs, e-prescribing, and patient communication alongside membership billing.
That’s where Cerbo complements or replaces Hint, combining flexible billing with the full power of a medical-grade EHR.
Hint shines at what it was built for: automating membership management. However, its focus on financial automation means care delivery features; ike labs, charting, and clinical documentation - are limited.
However, once care expands beyond routine visits, Hint’s limitations appear. It doesn’t include clinical charting, patient portals, or integrations with labs and supplements. That forces providers to manage multiple disconnected systems. Many Hint users pair it with a separate EHR, such as Cerbo or Elation, to manage clinical documentation and patient engagement.
Cerbo closes that gap by bringing memberships and medicine together, streamlining the entire patient journey from signup to follow-up.
Hint Clinical supports basic note-taking and visit documentation, but it’s not a full medical-grade EHR. Providers still need separate tools for labs, prescriptions, or longitudinal tracking.
Cerbo’s charting system is purpose-built for direct-pay and DPC workflows. Its customizable Chart Parts allow clinicians to create templates for chronic care management, wellness programs, and specialty protocols. Each note connects directly to billing, lab results, and patient communication for a complete, unified record.
Hint focuses on financial automation, not medical integrations. For clinics that offer functional or specialty care, this creates friction when ordering labs or managing treatment plans.
Cerbo integrates with more than 60 labs including Genova, Evexia, and Boston Heart, plus supplement dispensaries like Fullscript and Wellevate. Providers can prescribe, track, and trend results without leaving the platform turning what used to be a multi-system process into one streamlined workflow.
Hint Clinical offers communication for billing and scheduling, but patient-facing engagement is limited. Patients can manage payments but not view labs, follow plans, or request refills.
Cerbo adds that missing connection. Its secure patient portal lets patients review results, follow care plans, request refills, and stay engaged between visits. This creates the continuity and transparency that strengthen patient relationships and retention.
Hint Health pricing starts around $275 to $300 per provider per month for Hint Clinical, depending on features and clinic size. It’s a fair value for membership management, but costs rise when paired with a separate EHR.
Cerbo offers transparent per-provider pricing with full EHR functionality built in. Clinics can choose between full-time and part-time plans, ensuring scalability without redundant software. With Cerbo, providers manage both membership and care from one platform. See current pricing here.
Hint Health provides excellent membership management for DPC clinics, but as care models expand, practices need a platform that also supports comprehensive documentation, labs, and patient relationships.
Cerbo brings everything together - clinical documentation, labs, billing, and patient engagement, all in one flexible system. It gives direct-pay clinics the freedom to deliver comprehensive care while maintaining the simplicity that DPC practices love.
See how Cerbo combines membership management and clinical depth in one place. Explore the free EHR demo or schedule a quick chat with our team to find out how Cerbo can support your growth.
