Cerbo vs Healthie: The EHR Built for Extensive Clinical Care, Not Just Coaching

Posted by Cerbo

Healthie has become a popular choice for nutritionists, health coaches, and wellness professionals, as well as smaller care teams seeking lightweight scheduling and client management tools. It offers scheduling, billing, telehealth, and progress tracking in one clean interface. 

For lifestyle and nutrition coaching, it’s a solid fit. But as soon as a clinic expands into functional or integrative medicine, Healthie’s limitations become clear. It wasn’t designed as a medical-grade EHR and can’t handle the documentation, lab tracking, or specialty workflows needed for regulated care. 

Cerbo is a complete EHR and practice management system and it fills that gap helping providers deliver real clinical care, not just coaching or client sessions.

When Healthie Works and When It Doesn’t

For non-prescribing practitioners or solo wellness coaches, Healthie provides what’s needed most: easy booking, video calls, and client messaging. It streamlines communication and keeps coaching programs organized. 

However, Healthie’s structure starts to break down for medical clinics that diagnose, order labs, prescribe, or follow structured protocols. Healthie isn’t designed as a full medical-grade EHR. While it supports some API-based integrations, it lacks built-in tools for e-prescribing, detailed SOAP charting, and longitudinal lab tracking that medical clinics need. That makes it difficult for clinics practicing functional or integrative medicine to operate efficiently or maintain clinical accuracy. 

Cerbo solves that problem by giving providers one connected system for charting, billing, supplements, labs, and patient engagement.

Documentation That Reflects Medical Care

Healthie’s templates work well for lifestyle and progress notes, but they lack the configurability needed for complex medical records, protocol tracking, or multi-provider collaboration.

Cerbo was developed by clinicians who manage complex patient cases and need a system that supports in-depth charting. With customizable Chart Parts, you can build templates that fit your workflow, embed lab results, and trend progress over time. Providers can also store supplement recommendations, link them to treatment plans, and automate recurring chart notes. Every piece of documentation connects seamlessly to billing and scheduling, ensuring nothing is lost or duplicated.

Integrations That Go Beyond Coaching Tools

While Healthie connects to wellness tools like Apple Health, Fitbit, and Zoom, it offers limited medical integrations. Its lab and eRx capabilities depend on third-party connections and lack built-in specialty lab support.

Cerbo connects with more than 60 standard and specialty labs, including Genova, Evexia, and Quest. It also integrates directly with Fullscript and Wellevate, allowing providers to recommend supplements and manage refills within the chart. 

For clinics that run IV therapy, hormone therapy, or other advanced services, Cerbo’s inventory management system adds even more functionality, tracking compounded medications with lot and expiry details.

Patient Experience That Builds Trust

Healthie’s client portal supports scheduling, billing, and program management but lacks deeper transparency for lab results, supplement plans, or treatment protocols.

Cerbo’s patient portal gives patients direct access to their care. They can review results, request refills, view supplement plans, and message their provider securely. This transparency strengthens patient trust and helps clinics reduce admin time by cutting down on repetitive communication. It’s designed for the kind of long-term patient relationships that health coaching platforms can’t fully support.

Flexible Pricing for Growing Clinics

Healthie’s tiered pricing starts affordably for solo users but can become costly for clinics needing advanced EHR features or multiple providers.  Larger teams can move to an enterprise tier that includes a dedicated account manager. It’s a good fit for solo coaches, but costs and caps can make scaling harder for clinics adding providers or regulated services.

Cerbo offers straightforward, scalable pricing options designed for medical clinics of all sizes. Providers can choose full-time or part-time plans, add users easily, and expand without losing access to essential features. Whether you’re a single-provider functional clinic or a multi-location integrative practice, Cerbo grows with you. View Cerbo’s pricing structure here.

Side-by-Side Comparison: Cerbo and Healthie

Feature Healthie Cerbo
Core Focus Health coaching and nutrition management Functional, integrative, and direct-pay medicine
Charting Basic client notes Customizable Chart Parts for detailed medical documentation
Labs & Integrations Limited; basic lab and API connections, not optimized for specialty care 60+ standard and specialty labs
Supplements Limited; no native supplement dispensary integrations Fullscript and Wellevate integrations
Specialty Workflows Coaching sessions only Functional medicine, IV, BHRT, and membership-based models
Billing Credit card payments and sessions. Supports session and package-based billing Memberships, ACH, renewals, and automation
Patient Portal Client programs, messaging, billing, bookings, and chat Full access to labs, plans, and refills
Scalability Best for individual coaches Ideal for clinics with multiple providers and care programs

Why Clinics Outgrow Healthie

Healthie is a great fit for wellness professionals who focus on coaching and nutrition. But for clinics practicing medicine, its simplicity becomes a limitation. As soon as providers need lab tracking, protocol documentation, or supplement management, the platform stops being enough. 

Cerbo gives those same clinics a system that grows with their scope of care. It combines the flexibility of modern software with the clinical rigor of a full EHR, allowing teams to deliver functional, integrative, and direct-pay care in one streamlined workflow. Healthie is for coaching. Cerbo is for clinical excellence. 

Explore how Cerbo can transform your practice.Talk to sales today or try the interactive demo to know the difference between managing clients and delivering real medical care.

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